Streaming Data Sets into Dynamics 365 Customer Engagement
In this post, we are going to look at the challenge of how to display streaming data sets directly onto a Dynamics 365 Customer...
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Kyle Hill
Sep 25, 2018
Advanced Connected Field Service Part 3
In the previous post, we looked at how we could incorporate Google Nest devices into the Connected Field Service (CFS) solution. This...
Kyle Hill
Sep 19, 2018
Advanced Connected Field Service Part 2
In the previous post, we looked at the fundamental architecture and data flow patterns of the Connected Field Service (CFS) solution. One...
Kyle Hill
Sep 10, 2018
Advanced Connected Field Service Part 1
If you haven't yet had the chance to look into Microsoft Dynamics 365 for Field Service, I definitely recommend that you do! While...
Kyle Hill
Nov 5, 2017
Email Machine Learning
This post is going to look at leveraging some of the Microsoft Cognitive services to take the simple concept of email and turn it into a...
Kyle Hill
Sep 19, 2017
Kylie Bot Part 14 - Populating an Azure Index
Now that we have an Azure Search index created, we will need to populate it with some content to make it meaningful. The first thing to...
Kyle Hill
Sep 12, 2017
Kylie Bot Part 12 - Creating an Azure Index
Now that the Kylie Bot is returning some content, we need to extend this capability to search a number of sources simultaneously. The...
Kyle Hill
May 22, 2017
Kylie Bot Part 9 - World, meet Kylie
The time has finally come to publish Kylie Bot out into the world. This post will focus on publishing the Kylie Bot project to an Azure...
Kyle Hill
May 2, 2017
Kylie Bot Part 7 - Publishing the Api and Connecting to it
In the previous post we created a CRMApi project. To deliver the value of the this project though, we need to publish the Api and connect...
Kyle Hill
May 2, 2017
Kylie Bot Part 6 - Creating the Web Api Project
Connecting our Kylie Bot to a Dynamics 365 Customer Engagement instance is perhaps one of the most vital steps in this project as it will...
Kyle Hill
May 1, 2017
Create an Azure trial
For a lot of the features and functions we are going to use throughout this blog, we will make use of Microsoft Azure. While not everyone...
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