If your bot didn’t return any articles from the previous post, it is probably due to the fact that you either don’t have any Knowledge...

Finally, we add the meaningful part to our Kylie Bot where we can return some knowledge to the user. Let’s get started straight away! The...

During the Kylie Bot blog post series, one of the steps was to create a custom activity entity to record all of the conversations users...

During Part 7, we did a lot of work with asynchronous calls and it's often very difficult to test these because the calls to interfaces...

In the previous post we created a CRMApi project. To deliver the value of the this project though, we need to publish the Api and connect...

Connecting our Kylie Bot to a Dynamics 365 Customer Engagement instance is perhaps one of the most vital steps in this project as it will...

Now that we are able to have a very simple conversation with our Kylie Bot, we are going to create an object in Dynamics 365 to represent...

This post will focus on providing us with some more flexibility in terms of our authentication options that we specified previously. As...

For a lot of the features and functions we are going to use throughout this blog, we will make use of Microsoft Azure. While not everyone...

When settings up a Portal that is attached to Dynamics 365, there are several solutions and functions that get automatically deployed for...

Now that we have a Dynamics 365 instance and an associated portal, let's go and link these two up to our Kylie Bot. This requires a bit...

While this may seem a trivial task, trials are a great way to get the feel of a product before purchasing an actual license. The trial we...

In part 1 we laid the ground work for Kylie bot and through this post we will extend this functionality to start doing some meaningful...

Recently I have been seeing a lot of movement around the Microsoft AI technologies and chief amongst these is the Bot Framework. So I've...